Thailorin offers refunds under certain conditions to ensure customer satisfaction and fair treatment. You may be eligible for a refund if you meet the following criteria:
Please note that not all purchases are eligible for refunds, and certain restrictions or limitations may apply based on the nature of the product or service purchased.
To request a refund, you must contact Thailorin's customer support team at [email protected] within the designated refund period. Please provide your order details, reason for the refund request, and any supporting documentation or evidence, if applicable.
Our customer support team will review your refund request and determine its eligibility based on our refund policy. If your request is approved, we will process the refund using the original payment method within a reasonable timeframe.
Please allow up to 3 for the refund to reflect in your account, depending on your bank or payment processor's processing times.
If you have purchased a subscription plan from Thailorin, you may be eligible for a refund if you cancel your subscription within the designated refund period. Refunds for subscription plans are typically prorated based on the unused portion of the subscription term.
Refunds for subscription plans are not provided for partial months or periods already used. If you cancel your subscription after the refund period or fail to meet the refund eligibility criteria, you will not be entitled to a refund, and your subscription will continue until the end of the current billing cycle.
Please review the terms and conditions of your subscription plan for specific refund policies and deadlines.
If you have purchased a digital product or downloadable content from Thailorin, such as software, templates, or guides, you may be eligible for a refund within the designated refund period. Refunds for digital products are subject to certain conditions and may not be available for all products.
To request a refund for a digital product, please contact our customer support team with your order details and reason for the refund request. We may require additional information or verification to process your refund.
Refunds for physical products are handled differently and may be subject to separate terms and conditions. Please refer to the specific product's refund policy for more information.
While Thailorin strives to accommodate refund requests whenever possible, there are certain situations where refunds may not be granted or may be subject to exceptions:
Our customer support team will assess each refund request on a case-by-case basis and communicate any exceptions or limitations to the refund policy.
Thailorin reserves the right to modify or update our refund policy at any time, without prior notice. Changes to the refund policy will be effective immediately upon posting on our website or notifying you through other means.
It is your responsibility to review the refund policy periodically for any updates or changes. Continued use of our services after changes to the refund policy constitutes your acceptance of the revised terms.
If you have any questions or concerns about our refund policy, please contact us at [email protected] for clarification or assistance.
Once your refund request is approved and processed, the time it takes for the refund to reflect in your account may vary depending on the payment method and processing times of your financial institution. Typically, refunds are processed within 3 and may take additional time to appear in your account statement.
If you have not received your refund within the expected timeframe, please contact our customer support team for assistance. We will verify the status of your refund and provide updates or resolutions as needed.
Please note that Thailorin is not responsible for any delays in refund processing caused by external factors, such as bank processing times or payment gateway delays.
By using Thailorin's services and making purchases through our platform, you agree to comply with our refund policy and terms of service. Refunds are provided in accordance with the conditions outlined in this policy and may be subject to verification and approval by our customer support team.
If you believe that you are entitled to a refund based on our policy but your request has been denied or delayed, please contact us with relevant details and documentation. We will review your case and strive to resolve any disputes or issues in a fair and transparent manner.
Thailorin reserves the right to refuse refunds or impose additional conditions on refunds in cases of suspected abuse, fraud, or violation of our policies.
This refund policy applies to purchases made directly from Thailorin's website or authorized platforms. It does not apply to third-party products or services that may be integrated or recommended within our platform, as those are subject to the respective refund policies of the third-party providers.
For refunds related to third-party products or services, please refer to the terms and conditions of the relevant provider or contact their customer support for assistance. Thailorin is not responsible for refunds or disputes related to third-party transactions.
If you have questions about the scope or application of our refund policy, please contact us for clarification.
Thailorin reserves the right to update or revise this refund policy as needed to reflect changes in our services, business practices, or legal requirements. Any updates or revisions to the refund policy will be communicated to you through our website, platform notifications, or email.
It is recommended that you review the refund policy periodically to stay informed about any changes or updates. Your continued use of our services after changes to the refund policy constitutes your acceptance of the revised terms.
If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact our customer support team for assistance.